Consumer Advisory Council

Function and composition of the Consumer Advisory Council

The Consumer Advisory Council is responsible for advising BaFin on issues related to its supervisory duties from a consumer’s perspective. The Consumer Advisory Council collects, analyses and reports to BaFin data relating to current developments in the banking and insurance businesses and in the areas of financial services and financial instruments (“consumer trends”).

The Consumer Advisory Council comprises 12 representatives: three from academia, four from consumer and investor protection organisations, three from extrajudicial dispute resolution schemes, one from the Federal Ministry of Justice and Consumer Protection (Bundesministerium der Justiz und für Verbraucherschutz – BMJV) and one from trade unions.

Members of the Consumer Advisory Council

As at: January 2016

For the academia

Prof. Dr Brigitte Haar
Prof. Dr Kai-Oliver Knops
Prof. Udo Reifner

For the consumer and investor protection organisations

Dorothea Mohn
Stephan Kühnlenz
Jella Benner-Heinacher
Katharina Lawrence

For the extrajudicial dispute resolution schemes

Prof. Günter Hirsch
Dr Peter Frellesen
Wolfgang Arenhövel

For the Federal Ministry of Food, Agriculture and Consumer Protection

Dr Erich Paetz

For the trade unions

Christoph Hahn

Note on the Consumer Advisory Council

The Consumer Advisory Council is not responsible for accepting or replying to correspondence from members of the public or complaints. Information on how to complain to BaFin and further points of contact can be found here.

updated on 12.05.2017

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