BaFin

Consumers

If you want to find out about financial issues, you have come to the right place. We have put together a wealth of information about banks, insurance undertakings and other financial services providers. We also answer frequently asked questions. If you are having difficulties with a company or feel that you have received bad advice, you can find out who to contact to make a complaint.

BaFin and con­sumer pro­tec­tion

How does BaFin protect the customers of banks, insurance undertakings and other financial services providers? Which other institutions are responsible for consumer protection? We answer these questions here.

BaFin & Verbraucherschutz (refer to: BaFin and consumer protection)

Com­plaints & con­tacts

You can find out how BaFin can help you and who else you can turn to here.

Beschwerden & Ansprechpartner (refer to: Complaints & contacts)

Sub­ject ar­eas

You can find detailed information and answers to frequently asked questions here.

Themenbereiche (refer to: Subject areas)

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