If you want to find out about financial issues, you have come to the right place. We have put together a wealth of information about banks, insurance undertakings and other financial services providers. We also answer frequently asked questions. If you are having difficulties with a company or feel that you have received bad advice, you can find out who to contact to make a complaint.
BaFin and consumer protection
How does BaFin protect the customers of banks, insurance undertakings and other financial services providers? Which other institutions are responsible for consumer protection? We answer these questions here.
Complaints & contacts
You can find out how BaFin can help you and who else you can turn to here.
You can find detailed information and answers to frequently asked questions here.
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